TERMS OF USE & SERVICE
Last Updated: July 23, 2026
1. ACCEPTANCE OF THESE TERMS
These Terms of Use and Terms of Service (“Terms”) are entered into by and between you and NextGen Wills Powered by vLawsity (“Company,” “NextGen Wills,” “we,” “our,” or “us”). These Terms govern your access to and use of:
- Our website at www.NextGenWills.com
- All related subdomains
- Our mobile and web applications
- Our AI-powered estate planning tools
- Our document creation and storage services
- Our nonprofit referral platform
- Our advisor upload tools
- Our concierge support services
- Any other features, products, or services we provide (collectively, the “Services”)
By accessing or using the Services, or by clicking to accept these Terms, you acknowledge that:
- You have read, understand, and agree to be bound by these Terms
- You agree to our Privacy Policy
- You are legally able to enter into a contract
- You are at least 18 years old
- You reside in the United States
- If you do not agree to these Terms, you must not use the Services.
2. WHO WE ARE
NextGen Wills Powered by vLawsity is a legal-technology platform offering:
- DIY estate planning document creation
- AI-assisted document analysis
- Secure online storage
- Optional concierge support
- Optional nonprofit referral tools
- Optional advisor upload tools
We are not a law firm and do not provide legal advice.
3. ELIGIBILITY
To use the Services, you must:
- Be at least 18 years old
- Reside in the United States or its territories
- Have the legal capacity to enter into a binding agreement
- Agree to these Terms and our Privacy Policy
If you do not meet these requirements, you may not use the Services.
4. CHANGES TO THESE TERMS
We may update or modify these Terms at any time. Changes are effective immediately when posted. We will:
- Update the “Last Updated” date
- Provide notice of material changes (e.g., email, banner, or in-app notice)
Your continued use of the Services after changes are posted means you accept the updated Terms. If you do not agree, you must stop using the Services.
5. ADDITIONAL POLICIES
Your use of the Services is also governed by:
- Our Privacy Policy
- Any additional terms applicable to specific features (AI tools, NPO Platform, advisor tools, subscription plans)
- Any instructions or guidelines posted within the Services
These additional terms become part of this agreement.
6. DEFINITIONS
- Site – Any website made available by NextGen Wills.
- Services – All tools, features, software, AI systems, documents, templates, forms, platforms, and offerings provided by NextGen Wills.
- User / You – Any individual or entity accessing or using the Services.
- Member – A User who has created an account associated with a unique email address.
- Estate Plan Content – Information you provide to generate estate planning documents.
- Account Content – Documents or data you upload or store in your private account.
- AI Features – Artificial intelligence tools used for document analysis, data extraction, conversational support, and workflow enhancement.
- Advisor – A financial advisor, attorney, or professional uploading documents on behalf of a client.
- NPO Platform – The nonprofit referral, benefit-administration, and charitable-designation platform.
- Donor Data – Personal information about Users who designate charitable gifts to NPOs.
- Referral Program – Discount code system used by NPOs.
- Document Materials – All templates, forms, instructions, and self-help resources.
- Intellectual Property Rights – All proprietary rights including copyrights, trademarks, patents, and trade secrets.
7. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any additional terms incorporated by reference, constitute the entire agreement between you and NextGen Wills regarding your use of the Services.
8. CONTACT INFORMATION
9. LEGAL SERVICES DISCLAIMER
NextGen Wills is not a law firm and does not provide legal advice. Our documents are self-help DIY legal forms. We do not:
- Review your answers for legal accuracy
- Apply law to your specific circumstances
- Guarantee compliance with state law
- Provide attorney-client privilege
- Provide legal representation
You must consult a licensed attorney for legal advice.
10. AUTOMATED ERROR REVIEW DISCLAIMER
Our automated checks only review:
- Completeness
- Spelling
- Internal consistency
- They do not review:
- Legal accuracy
- Validity
- State compliance
- Tax implications
- Conflicts with other documents
You are responsible for reviewing your final documents.
11. HIPAA DISCLAIMER
NextGen Wills is not a HIPAA-regulated entity. Medical information you upload is not treated as Protected Health Information (PHI). We do not:
- Guarantee HIPAA compliance
- Verify medical information
- Guarantee provider acceptance
- Ensure compliance with state medical privacy laws
- Ensure proper execution or delivery of HIPAA forms
You must provide HIPAA forms directly to your healthcare providers.
12. PROPERTY INFORMATION & DEED PREPARATION DISCLAIMER
We do not:
- Perform title searches
- Verify ownership
- Confirm authority to transfer property
- Check for liens or encumbrances
- Guarantee legal descriptions or parcel numbers
- Guarantee county recording compliance
- Guarantee deed validity
- Provide tax advice related to property transfers
You must verify all deed information before signing or recording.
13. USER ACCOUNTS & SHARED ACCESS
You must:
- Provide accurate information
- Maintain control of your login
- Accept responsibility for all account activity
Shared access is at your own risk.
14. ESTATE PLAN CONTENT & ACCOUNT CONTENT
You retain ownership of your content. You represent and warrant that:
- All information provided is accurate to the best of your knowledge.
- You have the authority to provide personal information relating to any third party included in your estate plan.
- You have obtained any permissions or consents required by applicable law.
You may not upload:
- Harmful or illegal content
- Content violating privacy or intellectual-property rights
- Personal information about minors except as reasonably necessary for estate planning purposes and where you have authority to provide such information
- Medical or financial information belonging to others without authorization
- False or misleading information
We may remove content that violates these Terms.
15. ADVISOR UPLOADS
Advisors must:
- Obtain client consent
- Verify client identity
- Upload accurate information
- Comply with privacy laws
Advisors indemnify NextGen Wills for any claims arising from advisor uploads.
16. CONCIERGE SERVICE AUTHORIZATION
By requesting concierge assistance, you authorize our personnel to:
- Access your account
- Make changes at your direction
Concierge personnel do not provide legal advice.
17. USE OF ARTIFICIAL INTELLIGENCE
We may utilize AI Features within the Services for purposes including:
- Document analysis
- Data extraction
- Information classification
- Customer support assistance
- Workflow enhancement
- Call-center and communication functions
- Internal operational processes
- Error detection and quality-control reviews
AI Features may generate inaccurate, incomplete, outdated, or incorrect information.
AI Features cannot:
- Detect legal conflicts
- Detect tax consequences
- Guarantee document validity
- Replace professional legal advice
- Guarantee legal compliance
You remain solely responsible for reviewing and validating all AI-generated outputs, recommendations, summaries, analyses, and documents before relying on them.
Personal information used in connection with AI Features is governed by our Privacy Policy.
18. NPO PLATFORM & DONOR DATA
If you designate a charitable gift or participate in an authorized nonprofit program:
- Limited Donor Data may be shared with the designated nonprofit as described in our Privacy Policy.
- Nonprofits must comply with contractual restrictions governing data use.
- Nonprofits may not sell Donor Data obtained through the Services.
- Nonprofits may use shared information only for authorized administrative, stewardship, or verification purposes.
- You may opt out of eligible information-sharing programs as permitted under our Privacy Policy.
The scope of information shared with nonprofits is governed by the Privacy Policy, which is incorporated into these Terms by reference.
19. INTELLECTUAL PROPERTY RIGHTS
All content is owned by NextGen Wills. You may not:
- Copy
- Modify
- Distribute
- Reverse engineer
- Create derivative works
20. DMCA NOTICE
Copyright concerns may be sent to: [email protected] Subject: DMCA Notice
21. LIMITED LICENSE
You receive a limited, revocable license to use the Services for personal use only.
22. PROHIBITED ACTIVITIES
You may not:
- Scrape data
- Use bots
- Reverse engineer
- Upload harmful content
- Impersonate others
- Misuse AI
- Attempt unauthorized access
- Interfere with the Services
23. PAYMENT, BILLING & SUBSCRIPTIONS
You agree to:
- Provide accurate billing information
- Allow automatic renewals
- Pay all charges
All sales are final unless stated otherwise.
24. SMS TERMS
By providing your number, you consent to receive SMS messages. Reply STOP to opt out.
25. SESSION REPLAY & TRACKING
We may use technologies such as Hotjar, FullStory, Microsoft Clarity, and similar tools to improve usability, troubleshoot problems, maintain service reliability, and enhance customer experience.
These technologies are not intended to capture or record estate-planning content, uploaded documents, or other sensitive information contained within private estate-planning workflows.
Use of these technologies is governed by our Privacy Policy.
26. ACCESS TO DECEASED MEMBER ACCOUNTS
Authorized representatives may request access with proper documentation.
26A. PRIVACY RIGHTS AND DATA REQUESTS
Your privacy rights, including rights of access, correction, deletion, appeal, and advertising-related opt-out requests, are governed by our Privacy Policy.
We may require reasonable identity verification before processing requests.
26B. DATA RETENTION
We retain information in accordance with our Privacy Policy, applicable legal requirements, dispute-resolution needs, fraud-prevention requirements, document-retention practices, and operational recordkeeping obligations.
27. TAX & FINANCIAL ADVICE DISCLAIMER
We do not provide:
- Tax advice
- Financial advice
- Investment advice
Consult licensed professionals.
28. GEOGRAPHIC RESTRICTIONS
The Services are intended for U.S. users only.
29. DISPUTE RESOLUTION & ARBITRATION AGREEMENT
Before initiating arbitration, both parties agree to attempt informal resolution by providing written notice of the dispute.
Any dispute arising out of or relating to these Terms or the Services shall be resolved through final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules.
The arbitration shall be conducted on an individual basis and not as a class, representative, or consolidated action.
You waive any right to a jury trial or to participate in a class-action lawsuit.
Either party may seek temporary injunctive relief in a court of competent jurisdiction to protect intellectual property rights, confidential information, or platform security.
You may opt out of this Arbitration Agreement by providing written notice within thirty (30) days after first accepting these Terms.
30. CALIFORNIA CONSUMER NOTICE
California residents may contact: California Department of Consumer Affairs (800) 952-5210 www.dca.ca.gov
31. CALIFORNIA ARBITRATION DISCLOSURE
Required disclosures include:
- Arbitration replaces court
- No jury trial
- Limited discovery
- Binding decisions
- Class actions prohibited
32. DISCLAIMER OF WARRANTIES
The Services are provided “as is” and “as available.” We do not guarantee:
- Accuracy
- Completeness
- Availability
- Security
- Error-free operation
33. LIMITATION OF LIABILITY
Our total liability is limited to the amount you paid in the last 12 months.
34. INDEMNIFICATION
You agree to indemnify NextGen Wills for claims arising from:
- Your use of the Services
- Your content
- Advisor uploads
- NPO interactions
- Violations of these Terms
35. GOVERNING LAW
These Terms are governed by the laws of New York.
35A. VENUE FOR COURT PROCEEDINGS
To the extent any dispute is not subject to arbitration, or for actions seeking injunctive relief, the parties’ consent to the exclusive jurisdiction and venue of the state and federal courts located in New York.
36. SEVERABILITY
Invalid provisions will be modified or removed; the rest remain in effect.
37. NO WAIVER
Failure to enforce a provision does not waive it.
38. ASSIGNMENT
You may not assign your rights; we may assign ours.
39. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and NextGen Wills.
40. CONTACT INFORMATION